SHIPPING & RETURNS

Shipping Policy

All of our products are made on demand and take 1-2 business days to produce. (Up to 4 days for custom orders. Masks may take longer). We ship all items under 1 lb via USPS First Class which includes tracking. Everything else is shipped USPS Priority which includes tracking and insurance.

All orders include free shipping in the US. Unfortunately international shipping is too expensive to offer free shipping.

Return & Exchange Policy

If you change your mind and would like to return non customized item, please contact us within 30 days of your order date. Buyer is responsible for shipping item back and will be refunded as soon as we received the item in original condition. Unfortunately we are unable to accept returns for customized items and Face Masks.

 

If your item has arrived broken, please send us a picture at littleElkDesigns@gmail.com with your order number and we will send out a replacement at no cost and there will be no need to send the item back.

 

We appreciate you supporting our small business!

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